Dynamics 365 1st-Party Applications
Unlock the Full Potential of Microsoft Dynamics 365.
Customer Service
Sales
Field Service
Unlock the Full Potential of Microsoft Dynamics 365.
Customer Service
Sales
Field Service
Microsoft’s 1st-Party applications within Dynamics 365 offer unparalleled capabilities for sales, customer service, finance, supply chain, and more.
Looking for something simpler?
Dynamics 365 for Sales is a powerful CRM solution designed to help businesses build stronger customer relationships, increase revenue, and improve sales team productivity. With AI-driven insights, automated workflows, and seamless integration with Microsoft 365 and Power Platform, sales teams can streamline lead management, track customer interactions, and close deals faster. Features like predictive analytics, real-time pipeline tracking, and automated follow-ups empower sales professionals to make data-driven decisions and personalize engagement. Whether you’re looking to enhance forecasting, improve collaboration, or automate sales processes, Vertical Lift ensures a smooth implementation of Dynamics 365 for Sales, tailored to your unique business needs.
Dynamics 365 for Sales is a powerful CRM solution designed to help businesses build stronger customer relationships, increase revenue, and improve sales team productivity. With AI-driven insights, automated workflows, and seamless integration with Microsoft 365 and Power Platform, sales teams can streamline lead management, track customer interactions, and close deals faster. Features like predictive analytics, real-time pipeline tracking, and automated follow-ups empower sales professionals to make data-driven decisions and personalize engagement. Whether you’re looking to enhance forecasting, improve collaboration, or automate sales processes, Vertical Lift ensures a smooth implementation of Dynamics 365 for Sales, tailored to your unique business needs.
Dynamics 365 Customer Service is a comprehensive customer support solution designed to help businesses deliver personalized, efficient, and proactive service across multiple channels. With features like AI-driven case routing, automated workflows, self-service portals, and real-time analytics, organizations can improve response times and enhance customer satisfaction. The platform integrates seamlessly with Microsoft Teams, Power Virtual Agents, and Omnichannel Engagement, enabling support teams to collaborate effectively and resolve issues faster. Whether through phone, email, chat, or social media, Dynamics 365 Customer Service empowers agents with intelligent insights and automation, ensuring a seamless customer experience. Vertical Lift specializes in implementing and optimizing Dynamics 365 Customer Service, helping businesses create a modern, scalable support system that builds lasting customer relationships.
Dynamics 365 Customer Service is a comprehensive customer support solution designed to help businesses deliver personalized, efficient, and proactive service across multiple channels. With features like AI-driven case routing, automated workflows, self-service portals, and real-time analytics, organizations can improve response times and enhance customer satisfaction. The platform integrates seamlessly with Microsoft Teams, Power Virtual Agents, and Omnichannel Engagement, enabling support teams to collaborate effectively and resolve issues faster. Whether through phone, email, chat, or social media, Dynamics 365 Customer Service empowers agents with intelligent insights and automation, ensuring a seamless customer experience. Vertical Lift specializes in implementing and optimizing Dynamics 365 Customer Service, helping businesses create a modern, scalable support system that builds lasting customer relationships.
Dynamics 365 Field Service is a powerful solution designed to help organizations deliver proactive, efficient, and customer-centric on-site service. By leveraging AI-driven scheduling, predictive maintenance, and real-time technician tracking, businesses can optimize field operations, reduce downtime, and improve first-time fix rates. The platform integrates seamlessly with IoT sensors, mobile devices, and Microsoft Teams, enabling technicians to access work orders, customer history, and remote assistance while on-site. With features like automated dispatching, intelligent resource allocation, and self-service appointment scheduling, Dynamics 365 Field Service ensures faster resolutions and higher customer satisfaction. Vertical Lift helps businesses implement and customize Field Service, ensuring a seamless integration with existing operations for greater efficiency and cost savings.
Dynamics 365 Field Service is a powerful solution designed to help organizations deliver proactive, efficient, and customer-centric on-site service. By leveraging AI-driven scheduling, predictive maintenance, and real-time technician tracking, businesses can optimize field operations, reduce downtime, and improve first-time fix rates. The platform integrates seamlessly with IoT sensors, mobile devices, and Microsoft Teams, enabling technicians to access work orders, customer history, and remote assistance while on-site. With features like automated dispatching, intelligent resource allocation, and self-service appointment scheduling, Dynamics 365 Field Service ensures faster resolutions and higher customer satisfaction. Vertical Lift helps businesses implement and customize Field Service, ensuring a seamless integration with existing operations for greater efficiency and cost savings.
Build personalized campaigns with customer data and AI-driven insights.
Gain full control over financial operations and logistics.
Hiring, onboarding, and employee management processes.
An all-in-one cloud-based ERP (Enterprise Resource Planning) solution.
We help you connect Dynamics 365 with other Microsoft applications:
Power Automate – Automate repetitive tasks and streamline processes.
Power BI – Gain actionable insights with powerful analytics and reporting.
Microsoft Teams – Enable collaboration between departments within your CRM.
SharePoint & OneDrive – Improve document management and customer data accessibility.
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